Privacy Policy
Last Updated: February 11, 2026
MarriageLife.in ("we", "us", "our") operates the marriagelife.in website (the "Website") and the Tamil Jothidar mobile application (the "App"), collectively referred to as our "Services". This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.
By using our Website or App, you consent to the practices described in this policy.
1. Information We Collect
1.1 Website (marriagelife.in)
When you visit our Website, we collect:
- Analytics data — Pages visited, time spent, referral source, and general location via Google Analytics
- Search queries — Searches performed using the on-site Google Custom Search
- Technical data — Browser type, device type, operating system, and IP address (collected automatically by Google Analytics)
The Website does not require account creation or collect personal information directly.
1.2 App (Tamil Jothidar) — Information You Provide
| Data | Purpose |
|---|---|
| Phone number | Account creation and OTP verification |
| Full name | Display name in consultations |
| Email address (optional) | Account communication |
| Date of birth, birth time, birth place | Astrological chart preparation |
| Gender | Astrological analysis |
| Profile photo (optional) | Profile display |
| Chat messages | Consultation communication |
| Images, audio files | Shared during consultations |
| Reviews and ratings | Astrologer feedback system |
1.3 App — Information Collected Automatically
- Device tokens — Firebase Cloud Messaging tokens for push notifications
- IP address — Collected during voice calls for connection establishment
- Device platform — Android/iOS for notification delivery
1.4 Financial Information (App)
- Wallet balance — In-app wallet for consultation payments
- Transaction history — Records of credits, debits, refunds, and bonuses
We do not store credit card numbers, bank account details, or UPI IDs. Payment processing is handled by third-party payment gateways.
1.5 Call Recordings (App)
Voice calls may be recorded for quality assurance purposes. Recordings are stored securely on our servers and are linked to the specific consultation session.
2. How We Use Your Information
2.1 Website
- To analyze website traffic and improve content
- To understand user interests and optimize the browsing experience
2.2 App
- To create and manage your account
- To facilitate consultations between you and astrologers
- To process wallet transactions and billing
- To send push notifications about consultations, wallet updates, and system announcements
- To provide astrological services based on your birth details
- To improve our services and user experience
- To prevent fraud and ensure platform security
- To resolve disputes and provide customer support
3. Cookies and Tracking
3.1 Website
Our Website uses:
- Google Analytics — Collects anonymous usage statistics using cookies. You can opt out via Google Analytics Opt-out Browser Add-on.
- Google Custom Search — Processes search queries on our site. Subject to Google's Privacy Policy.
3.2 App
The App does not use cookies. Authentication tokens (JWT) are stored locally on your device using secure storage and are used solely for maintaining your login session.
4. Information Sharing
We do not sell your personal data. We share information only in these circumstances:
4.1 With Astrologers (App)
When you start a consultation, the astrologer can see your name, profile photo, and birth details necessary for the consultation. Chat messages and shared files are visible to both parties in the consultation.
4.2 With Third-Party Service Providers
| Service | Provider | Data Shared | Used In |
|---|---|---|---|
| Analytics | Google Analytics | Page views, IP address, device info | Website |
| Site Search | Google Custom Search | Search queries | Website |
| SMS/OTP | Twilio Inc. | Phone number | App |
| Push Notifications | Google Firebase | Device tokens, notification content | App |
| TURN/STUN Server | Metered.ca | IP address, connection metadata | App |
| STUN Server | Google (public) | IP address | App |
These providers process data according to their own privacy policies:
- Google Privacy Policy (Analytics, Firebase, Custom Search, STUN)
- Twilio Privacy Policy
- Metered.ca Privacy Policy
4.3 With Platform Administrators (App)
Our administrators have access to user data, consultation records, and chat messages for the purpose of platform management, dispute resolution, and quality assurance.
4.4 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect the rights and safety of our users and platform.
5. Data Security
- All data is transmitted over encrypted connections (HTTPS/TLS)
- WebSocket connections for real-time chat are secured
- JWT-based authentication with token rotation
- Rate limiting to prevent abuse
- Input validation and sanitization on all endpoints
- File upload restrictions (type validation and size limits)
6. Data Retention
6.1 Website
Analytics data is retained according to Google Analytics' data retention settings. We do not store website visitor data on our own servers.
6.2 App
- Account data — Retained as long as your account is active
- Chat messages and consultation records — Retained indefinitely for your consultation history
- Transaction records — Retained permanently for audit and legal compliance
- Call recordings — Retained on our servers linked to consultation records
- OTP codes — Automatically expire after 10 minutes
- Device tokens — Removed on logout or when invalidated
7. Your Rights
Under applicable data protection laws, including the Digital Personal Data Protection Act (DPDPA) 2023, you have the right to:
- Access — View your personal data through your App profile and consultation history
- Correction — Update your profile information at any time
- Deletion — Request deletion of your account and associated data via our account deletion page
- Withdraw consent — Stop using our Services; disable push notifications from device settings; opt out of Google Analytics
- Grievance redressal — Contact us with any privacy concerns
8. Children's Privacy
Our Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. App Permissions
| Permission | Purpose |
|---|---|
| Microphone | Voice calls with astrologers |
| Internet | App and website functionality |
| Notifications | Consultation alerts and updates |
| Bluetooth | Audio routing during calls |
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Services after changes constitutes acceptance of the updated policy.
11. Contact Us
MarriageLife.in
Email: support@marriagelife.in
Phone: +91 94860 09220 (MarriageLife.in)
Phone: +91 90255 86494 (Muthuselvi M)
Website: https://marriagelife.in